Politique de confidentialité


Welcome to boutique.osonatural.ca/boutique (hereinafter: the “Site”). This document deals with the policy of EssenCiel which operates the Site with regard to the protection of Personal Information. This policy is based on the laws in force in Canada, in the Personal Information Protection and Electronic Documents Act and the Act respecting the protection of personal information in the private sector (RSQ, chapter P-39.1) in the province. from Quebec, where the company's head office is located, we make no representation that this policy respects the law of the province or state of residence of the company.


Protecting your personal information and the information we collect about you is important to us. In this privacy policy (the "Policy"), we want to inform you about the reasons for which we collect information about you and the ways in which we collect this data (Information) storage of this data and for the use of the Information.


By viewing the "Site", you agree to submit to the Policy. We reserve the right to change the Policy at any time and at our sole discretion and without notice. By continuing to view the Site, you express your consent to the changes to the Policy and you agree to be bound by it as amended. We recommend that you consult the Policy regularly.


The use and purchase of products on the Site are governed by the terms of use and the Terms and Conditions of Sale of the Merchants (the "Terms and Conditions"). By viewing the "Site", you declare that you have read these Terms and Conditions and agree to be bound by them. If you do not accept these terms, please do not use the Site.


L’Information recueillie à votre sujet peut inclure, sans être limité, votre nom, nom d’entreprise, adresse postale, numéro de téléphone, adresse courriel, numéro de fax, âge, cookies, adresses IP, adresse de facturation, numéro de carte de crédit et date d’expiration, etc. Nous recueillons également de l’information sur votre usage du Site, notamment les dates et heures de vos visites, les pages visualisées, les documents téléchargés, le type de navigateur web que vous utilisez lors de votre visite et vos échanges électroniques avec nous (notamment par courriels et clavardage (chat)).


We keep the Information for as long as reasonably necessary for the purposes described in the Policy or if required by law, for a longer period. We store the Information on secure servers and take reasonable steps to protect the Information from unwanted use, loss, modification or disclosure. Our employees, representatives and agents are bound by the Policy. The content of the Site is intended for adults or minors who are represented by adults as the case may be. We do not knowingly collect any information about minors. By using the Site, you guarantee that you are of the age of majority, if this were not the case, you represent that you are assisted by your parents or legal representative, failing this, we ask you to kindly cease to use the Site.


We reserve the right to use the Information internally at our discretion, in particular to process your orders and answer your questions, send you or send them to your friends, family members and colleagues the products you have ordered for them, improve our customer service, our product range, the result of our sales or to stay in contact with you in order to inform you of promotions, special offers, draws, promotional gifts, discounts and other benefits for which you have voluntarily provided your personal information, providing you on an ongoing basis with personalized service and information about our products, services and business; analyze the use you make of the Site and the way you consult it and manage sales; perform accounting and administration; and note trends and statistics.


If you visit or buy products on the Site, participate in a contest, survey, promotion or special offer, we may share the Information with our employees, representatives, agents and partners, in accordance with the Policy. Under no circumstances do we knowingly communicate or sell the Information to a third party. We reserve the right to transmit the Information to a third party to transmit the Information to the carrier designated for the delivery of the goods as well as for the purposes of preparing tax returns for sales tax purposes (GST, PST, HST). We may disclose Information to advertisers for marketing and promotional purposes. Said information transmitted cannot however be used to identify you personally. Your name, email, telephone number and address will never be knowingly disclosed to advertisers. We reserve the right to disclose Information in accordance with the law, following a legally obtained request and when necessary, to protect our property, interests and rights.


The Site may contain links to sites which are under the responsibility of third parties who may also collect your personal information. This Policy does not apply to the practices of these third parties and we assume no responsibility for it. By using the Site or by accessing the sites of third parties of the Site, you release us from any responsibility for the actions and omissions of these third parties. Please check the privacy policy of each website you visit.


In accordance with current practices, we may send a cookie to your hard drive to analyze your activities on the Site and to remember you on your next visit. These cookies are only used to identify your computer by our servers during your next visit.


You can also withdraw your consent at any time by contacting us despite the fact that you have consented to the collection, use and / or disclosure of the Information as described in this document. If necessary, you can unsubscribe from our newsletter at any time by clicking on the "unsubscribe" link at the bottom of the emails received.

Updated April 18, 2020